B2B PLATFORM REGULATIONS
§1
Preliminary information
1. The owner of the portal to place orders (hereinafter referred to as B2B Platform) VYNN GROUP is a limited liability company based in Poland, 05 – 506 Wilcza Góra, ul. Żwirowa 18, entered in the Register of Entrepreneurs (KRS) kept by the District Court for the Capital City of Warsaw Warsaw in Warsaw, XIV Commercial Department of the National Court Register under the number KRS 0000583693, NIP (tax identification number): 1231305415, REGON( National Business Registry No.): 362887681, share capital: PLN 100,000.00 (hereinafter referred to as Victoria Vynn).
2. The B2B platform is used to sell products offered by Victoria Vynn and to support sales. The platform operates at https://victoriavynn.abstore.pl/
§2
Acceptance and execution of orders
1. Orders via the B2B Platform may only be placed by Victoria Vynn customers - entrepreneurs within the meaning of art. 43 of the Polish Civil Code, having access to the platform in the form of a login (Customer's email address) and password.
2. Orders placed via the B2B Platform are accepted 7 days a week and 24 hours a day, excluding any planned or unplanned interruptions in the functioning of the system.
3. The customer, by placing an order, makes a binding offer to Victoria Vynn, which Victoria Vynn will immediately accept for implementation.
4. Acceptance of the order is confirmed by sending to the Customer's email address, being his login to the platform, system information in the form of an email about the acceptance of the order. The email sent contains a list of ordered goods.
5. The conclusion of the contract is tantamount to the creation of the customer's obligation to pay for the goods in accordance with the form of payment indicated on the sales document.
6. Items added to the order after the conclusion of the contract will be treated as separate orders.
7. Content published on the B2B Platform does not constitute an offer within the meaning of the Civil Code, but only an invitation to submit offers. Thus, placing an order by the Customer constitutes an offer that requires the approval of Victoria Vynn to conclude the contract.
8. If it is not possible to process the order for reasons beyond the control of Victoria Vynn, Victoria Vynn reserves the right to withdraw from the sales contract. In this case, the customer is not entitled to any claims against Victoria Vynn.
9. If the Customer places an order and then refuses to accept the goods, the Customer is obliged to cover the costs of delivery and goods, in accordance with the applicable Victoria Vynn rates.
10. If the goods covered by the order are not available in the Victoria Vynn warehouse or for other reasons preventing the execution of the order, Victoria Vynn will notify the Customer of this fact. The notification will be sent to the Customer's email address being his login to the B2B Platform.
11. In the event of unavailability of some of the goods covered by the order in the Victoria Vynn warehouse or for other reasons preventing the execution of the order within the time provided for that order, the Customer is informed about the status of the order and decides how to implement it. In this situation, two options for the implementation of the order are possible:
a. Partial order processing - for goods available in Victoria Vynn warehouse;
b. Canceling the entire order.
12. The Customer may be deprived by Victoria Vynn of the right to use the B2B Platform at any time, in particular due to the Customer's arrears with payments to Victoria Vynn, or any violations of the law, these regulations or the rules of social coexistence. In the event of a delay in payment, the delivery of products may be suspended until they have been settled in full.
§3
Pricing and invoicing
1. All prices provided in the B2B Platform are given in the following currencies: PLN, EURO, USD in the form of net prices and including VAT (gross prices).
2. Victoria Vynn reserves the right to conduct promotional campaigns and sales in accordance with applicable regulations.
3. Victoria Vynn reserves the right to change the prices of products possible to order via the B2B Platform, change or withdraw products offered and add new products.
4. A document confirming the sale of goods by Victoria Vynn is issued in accordance with applicable regulations for each completed order.
§4
Payment
The B2B platform indicates to the customer one of the forms of payment for the ordered goods: bank transfer or individual forms, specified in the commercial conditions.
§5
Complaints and returns of purchased goods
1. Conditions for handling a quantitative complaint
a. The customer collecting the goods is obliged to check whether the packaging of the goods is intact.
b. If there are any doubts as to the condition of the shipment, a discrepancy report should be made in the presence of the courier, which allows you to pursue claims from the courier company.
c. If the parcel received undamaged from the courier found a lack of goods in relation to the previously received electronic invoice, a quantitative complaint should be submitted to Victoria Vynn in writing within 7 days from the date of issue of the sales document by sending an e-mail to: b2b@victoriavynn.com
d. The following information is necessary to consider a quantitative complaint:
1) Name and address of the company submitting the complaint
2) Date of complaint
3) Names of persons stating the lack of goods
4) Document number attached from the supplier (WZ, invoice)
5) List of discrepancies
6) Information about the weight and condition of the shipment.
2. Quantitative complaint procedure
a. The complaint will be evaluated within 14 business days from the date of receipt of the e-mail.
b. Victoria Vynn will immediately inform the recipient by e-mail about the decision and how to handle the complaint.
c. If the complaint is resolved in favor of the Customer, Victoria Vynn will immediately at its expense, as Victoria Vynn chooses:
· Send the missing goods, or
· Include them in the next order, or
· Correct the invoice to exclude the missing goods.
3. Procedure for consideration of quality complaint
a. Victoria Vynn accepts quality complaints that will be evaluated on an individual basis.
§ 6
Processing of personal data
1. Victoria Vynn informs that the personal data indicated by the Customers will be stored in a manner that protects against disclosure, and processed in accordance with the provisions of the REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (EU) 2016/679 of 27 April 2016 on the protection of individuals in connection with the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) (hereinafter referred to as "GDPR"). The administrator of personal data is Victoria Vynn.
2. The Administrator fully respects the right to privacy, including the protection of Users' Personal Data. The Administrator's goal is to provide access to the largest amount of information and services obtained through the Platform with the least possible interference in the sphere of customer privacy. The Administrator hereby advises Customers that when using the Platform, Customers may be asked to provide a specific range of Personal Data that will be collected and used by the Administrator in accordance with the principles described in the Privacy Policy available at: https://victoriavynn.abstore.pl/polityka-prywatnosci,55,en.html
3. Victoria Vynn declares that personal data will be processed by Victoria Vynn in order to properly process orders. Providing data is voluntary, but it is necessary to process orders. Refusal to provide data to the extent necessary to perform the contract will prevent the use of the platform.
4. The Customer has the right to consent to the processing of data for marketing and promotional purposes by granting the appropriate consent (ticking the appropriate checkbox) in order to obtain information in connection with the Administrator's marketing and marketing activities for the Customer, in particular to receive offers via e-mail, promotion and the Administrator's current assortment. Providing data and consent is voluntary, not related to the implementation of orders.
§ 7
Final Provisions
1. The sales contract is concluded between the Customer and Victoria Vynn
2. Victoria Vynn shall not be liable to the Customer or other entities for any inability to use the B2B Platform, in particular for breaks caused by technical reasons (failure, maintenance, inspection, replacement of equipment, etc.) or other circumstances. Due to the fact that the B2B Platform is in the testing phase, and the Customer still wants to use the Platform, Victoria Vynn is not responsible for incorrect operation of the platform.
3. The Customer is obliged not to disclose any commercial secrets of Victoria Vynn (business secret), which covers in particular all non-publicly disclosed information and data, regardless of their form obtained by the Customer from Victoria Vynn; this applies in particular to: password, login, product prices and all data regarding operating principles and access to the B2B Platform.
4. Contact with Victoria Vynn in matters related to the B2B Platform is possible at the email address: b2b@victoriavynn.com
5. These Regulations shall enter into force on March 16, 2020.
6. The legal relationship between the Customer and Victoria Vynn is subject to Polish law. In matters not covered by these regulations, the relevant provisions of Polish law shall apply. All disputes arising from the implementation of this Agreement shall be subject to Polish jurisdiction. The court with jurisdiction to settle any disputes will be the court with jurisdiction over the area of the registered office of Victoria Vynn.
7. Victoria Vynn reserves the right to change the B2B Platform Regulations. All changes to the Regulations come into force within 14 days of placing the amended Regulations on the website. Orders placed before the date of entry into force of amendments to the Regulations are implemented on the basis of the provisions in force on the date of the order.